Conditions d’utilisation

Terms of Service — P12 Hub Europe

These terms explain how you may use our website and services. By using this site, you agree to these terms.

General Overview

This website is operated by P12 Hub Europe (“we”, “us”, “our”). When you visit our website or purchase from us, you are agreeing to follow these Terms of Service. These terms apply to all users, including visitors, customers, and partners.

Use of Our Online Services

To use our services, you must be legally allowed to enter agreements in your country. You must not use the website for illegal activities or upload harmful software. Breaking these rules may result in your access being suspended.

General Conditions

We may refuse service to anyone if needed. Your content (not including payment details) may be transferred across networks to allow the service to operate. Payment data is always encrypted. You may not copy or reuse any part of our service without written permission.

Accuracy of Information

Some information on our website may not always be complete or fully updated. We may change content at any time but are not required to update information immediately.

Changes to Services and Prices

Prices may change without notice. We may modify or stop offering a service at any time. We are not responsible for any losses caused by these changes.

Products or Services

Some products or services are available only online. Quantities may be limited. We try to display product information accurately but cannot guarantee perfect accuracy. We may change or remove products without notice.

Billing and Account Information

We may refuse or cancel orders if needed. Orders may be limited based on factors like payment method or address. If we change or cancel an order, we will try to notify you. You must provide accurate and updated account information.

Optional Tools

We may offer access to external tools provided by third parties. These tools are offered “as is”. You use them at your own risk. Any new tools added later will also follow these terms.

Third-Party Links

Some areas of our website may contain links to third-party websites. We are not responsible for their content, accuracy, or services.

User Feedback

If you send us suggestions, ideas, or comments, you agree that we may use them without needing to compensate you. We may also remove comments or content that is inappropriate.

Personal Information

Your personal information is handled according to our Privacy Policy.

Errors and Corrections

Occasionally, there may be errors in product details, pricing, availability, or other information. We may correct or update information at any time.

Prohibited Uses

You may not use the website for illegal activities, to harm others, to upload viruses, to collect data without permission, or to interfere with the security of the site.

Disclaimer of Warranties

We do not guarantee that our services will always work without interruptions or errors. All services are provided “as is” without warranties. We are not responsible for indirect damages, including loss of income or data.

Indemnification

You agree to protect P12 Hub Europe and its team from claims arising from your misuse of the website or your violation of these terms.

Severability

If any part of these terms is found invalid, the rest of the document remains in effect.

Termination

These terms remain active until either you or we end them. If you violate the terms, we may suspend or stop your access immediately.

Entire Agreement

These terms, together with our policies, form the full agreement between you and P12 Hub Europe.

Governing Law

These terms follow the laws of Portugal.

Changes to Terms

We may update these terms at any time. By continuing to use the website, you accept the updated terms.

Contact Information

Email: info@p12-hub-europe.com
Phone: +351 932 201 962
Address: Estrada da Circunvalação 9530, Porto, Portugal

Business Model Explanation

P12 Hub Europe works only with businesses and resellers. We do not sell directly to consumers. Our customers buy products for resale under their own brand.

Taxes and Customs

We follow local tax rules in each region:

• EU: VAT is paid in advance using the IOSS system.
• UK: Products are shipped from within the UK, with no customs fees.
• USA: Products are shipped from within the US, with no import charges.
• Australia: Orders stay below AUD 1,000; GST is paid at checkout.

Product Compliance

We share product compliance information as provided by suppliers. The reseller is responsible for ensuring products meet local regulations in their country.

Limitation of Liability

We act as an intermediary between resellers and suppliers. We monitor logistics but are not responsible for delays, transport issues, or damages outside our control.

Jurisdiction

Any legal issues follow the laws of Portugal and will be handled by Portuguese courts unless required otherwise by international law.

Data Protection

We follow GDPR standards and similar privacy rules in other regions, including the US and Australia.

Last Updated

22 May 2025